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What services are essential and what aren't

This is for Companion Animals

WHAT WE WILL NEED TO DELAY AND REBOOK:

○ Vaccinations and annual health checks
○ Non-essential consults, such as routine nail clips, weight clinics, puppy parties, mid-year health checks, dental checks
○ Desexing and routine dental work

WHAT WE WILL NEED TO BOOK AS A TELECONSULT:

○ Mild trauma, eg nail pulls, paw cuts
○ Skin issues – infections
○ Ear infections
○ Anal glands/scooting
○ Post-op checks
○ Repeat medication checks, if stable – please note only one month worth of medications can be dispensed at this time
○ Vomiting/diarrhoea in a well animal
○ Dental complaints
○ Lumps
○ Wounds
○ Non-acute lameness and our osteoarthritis exams
○ Eye complaints
○ Inappetence or Anorexia
○ Vaginal discharge
○ Follow up/rechecks for stable and well animals

WHAT WE WOULD CONSIDER AN ANIMAL EMERGENCY:

○ Any of the above deemed necessary following remote triage or consultation
○ Severe trauma
○ Seizures
○ Significant weakness or collapse
○ Cough >one-week duration
○ Difficulty breathing
○ Acute severe lameness
○ Abdominal swelling or pain
○ Significant bleeding
○ Ongoing Retching or Choking
○ Toxin ingestion (if phone/video triaged as significant)
○ Struggling to urinate or defecate
○ Excessive urination or thirst
○ Gastrointestinal signs (vomiting and/or diarrhoea) with significant mental depression or pain
○ Ongoing treatment and monitoring
○ Jaundice or pallor of mucous membranes
○ Dental pain, causing animal not to eat
○ Euthanasia

The following are the guidelines we must adhere to on a case by case basis in order to keep our service open for continuity of critical animal care so please work with us.

Emergency: Immediate threat to life; significant impact on health/welfare and likely to deteriorate if left unmanaged. In normal circumstances, these are cases that would be seen out of hours or fitted in on the same day.

Urgent: Significant impact on health/welfare but currently stable or moderate impact but significant risk of deterioration

Non-urgent/routine: Minor impact on health/welfare and unlikely to deteriorate or non-disease

About the author

North Canterbury Vets are a mixed practice which deals with dairy cows, beef, sheep, deer, horses and alpacas as well as companion animals. Our team has an ethical focus to assist in developing and growing our clients' businesses and providing quality health care to ensure that their livestock and pets live healthy and productive lives.

Our Clinics

North Canterbury Veterinary Clinics operates four clinics throughout the Hurunui region.